Social Security reverses Trump requirement advocates say would have burdened millions of seniors

Seniors and other Social Security beneficiaries will be able to file claims and fix other problems with receiving their benefit through a phone call after the Trump administration reversed course on requiring in-office visits in certain circumstances.

The change was set to go into effect Monday.

“President Trump has repeatedly promised to protect Social Security and uproot waste, fraud and abuse across the federal government,” a Social Security Administration spokeswoman told NPR in a story published Thursday.

“The Social Security anti-fraud team has worked around the clock in person to improve technological capabilities and they are now able to identify fraud on claims filed over the telephone.”

Last month, the agency said beneficiaries would have to visit a Social Security office if they could not use the agency’s online system.

“About 6 million seniors would have faced a 45-mile trip to reach an SSA office, according to an analysis from the Center on Budget and Public Policies,” CBS News reported.

The SSA now says those anti-fraud checks will be able to be performed via telephone.

The reversal was hailed by several groups advocating for seniors and the disabled.