Scammers are always scamming and the latest version goes something like this: “Hi! My name is Tony. I work for FedEx, and I’m trying to find your house. Please call me.”

That’s the scenario shared by the Better Business Bureau and if you’re wondering if it’s a scam, you should trust your instincts.

According to BBB Scam Tracker reports, people who call the number will be asked to confirm personal details, including name, address and possibly even credit card information. Don’t remember ordering anything? No problem – the scammer will just tell you the present is a gift from a friend or relative. The callers are typically friendly and professional, making it even harder to spot.

Another version of the scam includes a text or email message that asks you to reschedule a delivery or pay a small delivery fee. The messages can even look legitimate with official logos and professional logos. But, if you click on the link, you may download malware onto your computer that gives con artists access to passwords and personal information.

In either case, the package doesn’t exist and is only a ruse to extract personal information.

READ MORE: Don’t use this ink when mailing packages, post office recommends

Here are BBB’s tips for avoiding delivery scams:

• Keep track of your deliveries – Scammers are hoping you will just assume they are talking about a package you ordered recently, without double-checking. It will be much harder for them to fool you if you know what packages you are expecting, from what companies, and when.
• Know delivery company policies – Delivery companies will never contact you with unsolicited calls or texts. Depending on how you sign up for notifications, messages usually are posted within a secure online portal. Be leery of unsolicited messages, especially if you never signed up for text alerts.
• Never give sensitive personal information to strangers – If an unsolicited caller asks you for personal information, even if they claim to represent a company you trust, hang up and call the company using the official customer service number. Calling the company yourself is the best way to determine if the inquiry is legitimate or a scam.