Birmingham couple Amy and Braden Pittman said they were towed from a downtown lot on Wednesday night in the 24 seconds it took for Braden to checkout on the ParkMobile app.

“I’ve lived in downtown Birmingham for close to 20 years and do a lot of stuff downtown,” Braden said. “So, I’m kind of familiar with the way the parking situation has worked. And I do use the ParkMobile app. And I’m usually pretty good about going in and getting my session started as soon as I park my car before I leave.”