The state attorney general’s office is reportedly demanding the Birmingham Water Works Board turn over several documents on the organization’s finances, among other records.

Olivia Martin, chief of the Consumer Interest Division for Attorney General Steve Marshall’s office, ordered the embattled board to send her documents showing the planning that lead to the agency’s budget proposal for next year that includes a proposed rate hike, according to WBRC.

A spokesman for Marshall’s office could not immediately be reached to confirm the report.

Martin also reportedly demanded the board turn over an organizational chart of BWWB officers, a list of board directors, monthly finance reports from the last four years and a list of outside contractors and the work they performed for the agency during that time.

Other records Martin seeks include the board’s reasoning for why it wants to increase its budget to hire outside consultants.

The organization is in turmoil amid growing public outcry over issues with multiple billing or overestimated meter charges as far back as October 2021. Some 13,000 customers are estimated to be impacted by the problem.

The board has been roundly criticized over management decisions, customer service issues and questions about personnel by Birmingham Mayor Randall Woodfin, Jefferson County Commissioner Sheila Tyson, a growing chorus of customers – some taking to social media – and in some media reports, anonymously quoted employees and former employees of the board.