AT&T data breach: What AT&T is offering data breach victims

AT&T is offering a variety of protections for the some 70 million people whose personal information may have been exposed in a massive data breach.

The company announced in late April 7.6 million current customers and 65.4 million former customers were affected by the breach, which could have included full names, email and mailing addresses, phone numbers, dates of birth, Social Security numbers and AT&T account numbers and passcodes from 2019 and earlier. It did not, according to the company, include personal financial information or call history.

It has not been determined if the breach originated with AT&T or one of its vendors.

AT&T said it has reached out to current customers and have reset passcodes – a set of numbers used to access an account but different than passwords.

According to KPRC-TV in Houston, AT&T is also offering:

  • One year of complimentary credit monitoring, identity theft detection and resolution services through Experian’s Identity Works.
  • An insurance policy up to $1 million in coverage in the event a customer experiences identity theft
  • An identity restoration team that will help guide victims through any recovery process

READ MORE: Child tax credit increase latest status: Will you get money back this year?

Customers are advised to:

  • AT&T said it’s taken “precautionary measures” and reset passcodes – the numerical pin associated with your account that’s different than your password – but it’s not a bad idea to do it yourself. It’s also reaching out by mail or email to individuals whose personal information has been compromised to offer free identity theft and credit monitoring services. You can see more on that here.
  • Monitor account activity and banking information.
  • Set up free fraud alerts from nationwide credit bureaus – Equifax, Experian, and TransUnion. You can also request and review your free credit report at any time via Freecreditreport.com.