Customers say this burger chain’s prices are ‘out of control’

Virginia-based burger chain Five Guys getting heat for its prices after a diner shared a photo of a receipt from the restaurant on X, formerly Twitter.

On March 1, X user @WallStreetSilv posted an image of a receipt from Five Guys. The photo, which garnered nearly 25 million views, included a bacon cheeseburger, regular soda and small fries totaling $24.10 after taxes and a $2.19 tip.

“Five Guys prices are “out of control,” @WallStreetSilv posted.

“Guess I was expecting about $12 to $15 per person for Five Guys. $22 (without tip) just seems to cross a line,” the user added in a follow-up post. “What is the right amount these days?”

According to TODAY.com, there are a few theories as to why Five Guys costs a bit more than the competition. The chain uses fresh and never-frozen ingredients, as well as bigger portions. Five Guys french fries are also fried in peanut oil, which is costlier than other oils.

Five Guys isn’t the first burger chain to get grilled about its pricing this year. In late February, the president and CEO of Wendy’s, announced that the company would begin testing a number of features including “dynamic pricing” –or fluctuating price strategy based on external factors, including supply, demand, and time of day– by 2025. The company, however, later walked back the statement saying it had no plans to use dynamic pricing.