Dear Annie: Can tough conversations be had over text?

Dear Annie: I had always been told that communication has three major elements: words, tone and body language. Having retired from a technology-driven company, I am keenly aware of misunderstandings between people that can be created beginning with emails and texts.

I remember creating a rule for myself that, if it was an important matter, if it involved emotions or if it was rather complex, then it really should be communicated in person or at least by phone.

How many times have we caught ourselves thinking that we understand how the person who originated a text message feels? Is that even possible? — In Person

Dear In Person: I could not agree with you more. When communications involve feelings or emotions, then a face-to-face meeting is always best. If you can’t do that, a phone call is way better than a text or email. Thanks for writing.

Read more Dear Annie and other advice columns.

“How Can I Forgive My Cheating Partner?” is out now! Annie Lane’s second anthology — featuring favorite columns on marriage, infidelity, communication and reconciliation — is available as a paperback and e-book. Visit Creators Publishing for more information. Send your questions for Annie Lane to [email protected].