The family of an Alabama man who died in police custody nearly two years ago have been kept in the dark about the circumstances of his death, their attorneys said Monday in calling a news conference with a list of questions that have gone unanswered.

Travis Banks, 28, died July 31, 2021 at Marshall Medical Center North, where he was transferred after becoming unresponsive at the Guntersville City Jail. His family said Banks, who was diagnosed with an unspecified psychotic disorder in 2018, was put in a restraining chair after eating paint chips and banging his head on the walls of his cell. While in the chair, the family claims, Banks was tased by officers.

The Banks family requested body cam footage and jail video shortly after his death but have been rebuffed by the Marshall County District Attorney’s office. Meanwhile, the family’s civil case has not been able to obtain a subpoena for Alabama Law Enforcement Agency/State Bureau of Investigation records on the incident because the judge in the case asserts the agencies have qualified immunity, according to attorney Richard Rice.

Rice and fellow Banks family attorney Johnathan Austin called a Tuesday news conference about lingering questions about the incident, including why was Banks put in the chair, how long was he eating paint chips, how long was he unresponsive and why did officers withhold water from Banks.

“No family should be kept in the dark about the specific circumstances that led to the death of their loved one while in the city’s custody,” the attorneys said in an email Monday to AL.com.

They also said the city magistrate does not have any arrest reports or warrants for Banks prior to his death.

“Just a few months shy of the two year mark following Travis’s untimely death, the family still does not know specifically what happened to Travis other than he died in the city jail over 48 hours after being taken into custody following a mental health crisis,” the attorneys said.