FBI issues new warning for Android, iPhone users

On the heels of a wave of phony texts related to supposed toll booth charges, the Federal Bureau of Investigation is warning of a new way scammers are trying to separate you from your money.

The FBI’s Philadelphia Field Office recently issued a warning related to fraud schemes where scammers are impersonating law enforcement or government officials in an attempt to extort money or steal someone’s personal information.

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The bogus notices are arriving via email, texts or phone calls via cell phones demanding money or information related to a supposed offense. Scammers often spoof their caller ID information, the FBI warned, so the fraudulent calls appear to be coming from a legitimate governmental agency.

Some of the bogus emails go as far as having pictures of the FBI Director or FBI seal and letterhead. Common hallmarks of the scam include misspellings, missing words and incorrect grammar, the FBI said.

What should you do if you receive an email, call or text claiming to be from law enforcement? Delete and report, the FBI said.

“Be advised, law enforcement does not call or email individuals threatening arrest or demanding money,” the agency said.

The FBI never calls or emails private citizens to demand payment or threaten arrest and never asks people to wire “settlement” money to avoid arrest. It also does not ask people to use their own money to catch a criminal or request they send money via wire transfer to foreign accounts, use cryptocurrency or buy gift or prepaid cards. Any call about “frozen” Social Security numbers or financial inheritances are fake as well, the agency said.

How to avoid being a victim of this scam:

  • Be wary of answering phone calls from numbers you do not recognize.
  • Do not send money to anybody that you do not personally know and trust.
  • Never give out your personal information, including your Social Security number, birth date or other information over the phone or to individuals you do not know.

What should you do if you’re a victim of this scam:

  • Cut off all contact with the scammers
  • Notify your bank and take steps to protect your accounts
  • Contact your local law enforcement and file a police report
  • File a complaint with the FBI IC3 at www.ic3.gov.
  • Keep any financial transaction information, including prepaid cards and banking records and all telephone, text, or email communications.

If you think you are a victim of this or any other online scam file a report with your local law enforcement agency and the FBI’s Internet Crime Complaint Center at ic3.gov.